2020 Show Canceled (All Updates)

 

Ticket Claims

We have created an optional ticket claim process for ticket holders to inform us what they would like to do with the item(s) you have purchased. This claim process will remain open until 12/31/2020. Additional details were emailed to ticket holders on 03/15/2020.

If you purchased any items for the 2020 Midwest Gaming Classic, to create your claim, follow the link in your ticket confirmation email to our web site. If you do not know where your ticket confirmation email is, please regenerate it here: https://www.midwestgamingclassic.com/mgc-order/

Once you have followed your ticket link, please click on the “Ticket Claim” button to create your claim.

If you are in need of an expedited payment due to financial hardship, please reply to this email and we will do our best to honor your request as fast as possible. Please do not do this if you can afford to wait as we want to prioritize those in need first.

(This information is repeated in our 03.15 update, as we have told people to look for it, but wanted to keep it at the top. Dated updates give you the most up-to-date information we have.)

07.22.2020

Updates! Special offer for merch update, merch holders, a merch error, and refund update!

Merch Update
If you’ve ordered merch, we will have it all in hand* tomorrow (*see merch error 😉 )! Orders will ship ASAP, but with hundreds of packages, it may be a week or more before I can get them all out.

Special Merch / GOAT Store Offer
If you’d like to order any retro games or collectibles from the GOAT Store – link in comments below – we can combine shipping with your MGC merch! Place a GOAT Store Orders and mention in the order comments to ship with MGC Merch. We’ll combine shipping and refund the difference!

Not ready to place a GOAT Store order but want to take advantage? Use our MGC web site contact form and tell us to hold your MGC Merch order!

Merch Error
Unlike what we had believed, the 2020 Collector’s Pins had NOT been produced by the factory before the shut down. When I contacted about pick up, I was told they had been put on hold. Whoops!

The pins are now in production, however we will not have them for another 45+ days. Those who should be receiving one – VIG goodie bag holders and individual orders – will be contacted about this with options, one of which will be picking up in the future at the show. Unfortunately, we can’t afford to ship these separately when we get them.

Super sorry for the error, and anyone whom this affects.

Refund Update
If you are have requested a refund, we will start mass processing refunds for everyone within the next 48 hours. If your circumstances have changed, and you wish to get an MGC Forever Ticket instead of a refund, we would appreciate that! If that is the case, please contact us ASAP and we will transfer your ticket.

If you have NOT filled out a ticket claim using our web site and you wish to get anything other than a Forever Ticket, please make sure that you do so soon, so we can properly fill your request.

We expect that all requested refunds will be processed within a week.

That’s it for now! I’ll probably have another update or two in the next few days, as we’ve got quite a lot going on now. I’m ecstatic to finally finish up the 2020 happenings, so we can start to focus on the future!

07.14.2020

It’s time for a bunch of updates! Sorry in advance for a longer message here, but I want to cover a bit about merch orders, refunds, and the future of the show – all good news, promise! 🙂

Also, please note that once all active refunds and merchandise orders have been closed or filled, we will be removing some of the information on this post that is no longer necessary. With that…

Merch
If you have purchased merch from us in the past couple months, first – HUGE thanks. It truly means a lot. If you can spare anything in the coming months (or from GOAT Store!), we’d still really appreciate it. Having said that, many have been wondering when we’ll be able to ship as we had originally hoped for mid June, and… production will be done on this coming Friday! We will be able to pick up next week, and we hope to have the majority of the orders shipped within the next week.

This goes for everything that was purchased, VIG goodie bags, and so on. There are hundreds of packages to make – and I’ll be hand making them all – so it may take a few days to get everything out, but I’m excited to get this stuff to everyone!

Refunds

We are still waiting on the larger amount that I had referenced in my prior communication, however we were just approved for another loan and believe the money will be coming literally at any time. We anticipate refunding anyone who asked for a refund on the same timeline as the merchandise above – in other words having everything finished by the end of next week. For all those who have patiently been awaiting refunds, thank you again for that.

If you did not request a refund and were able to keep your tickets, we again thank you as this makes everything for us much easier.

Future of the Show

With cases of the virus again rising, we’ve had a few people ask us about what the show will look like next year. I thought it was fair to address this to everyone, so here goes…

As we said in the lead up to the shut down this year, we will absolutely be following whatever is the best known practices at the time the show is held. What those are at this moment, I can’t say, as a lot can change in nine months. Remember – the 2020 MGC was supposed to be held only just a bit over three months ago, although that seems like a lifetime ago at this point. We will be committed to making the show the best that it can be for everyone.

As many people know, we often start ticket sales around this time every year, and due to the nature of everything we’re not quite ready to yet. When we do, if you have the ability to purchase tickets, I can tell you it will be critical to the continued success of the show.

To make people feel comfortable no matter what, one thing we are hard at work in the background on right now is we are working to create a “virtual” ticket that can be enjoyed by people whether they are able to attend the show or not. We obviously cannot replicate the entire experience of the MGC virtually, but we hope to create a special experience and create special content for those who cannot attend physically to enjoy.

We’ll be running some ideas past everyone in the next few weeks as they become more solid, and we hope that you can help us to create the future of the MGC – one where we intend to celebrate the past, present and future of our industry for as long as we can.

As always, this only exists due to people like you who support us – whether it’s just liking and sharing posts, buying merch or tickets, or helping to run the show.

This whole virus thing has sucked, but it taught me that the people we run this show for remain the greatest audience in the world, and we can’t wait to create more content together with you in the future. Thank you again for all of the support!

05.21.2020

I’ve got a bunch of updates today about refunds, MGC 2021, and merchandise! I again apologize for the longer update here, but things often move together, and we want to keep you up to date with the information we have.

On Refunds…

Since our last communication, two major things just happened – we were approved for a small loan, and we have worked through the contract process with a number of groups, which had been holding up the fund recovery process.

Fund recovery does still take time, so agreements that we are preparing to sign will not mean we instantly have the money back, but we now have a rough idea of when it will come. Because of this, starting to refund claims based on the date ticket were ordered, starting with the oldest orders first.

We do not know when this process will finish, but are working as quickly as possible. We are going to continue to hold some funds for expedited refunds for anyone who finds themselves in need of money sooner than later. As always, please contact us via the email form on the bottom of this page if you need an expedited refund so we can take care of it for you.

Finally, as before, if you have not done your ticket claim and intend to receive a refund, please do so. Instructions can be found at the MGC Web site under the “Show has been canceled” link at the top of every page.

On MGC 2021…

As part of the above, we believe we have dates for the 2021 Midwest Gaming Classic – April 30 to May 2!

This is far earlier in the process than we would usually announce the dates – in fact, we are still working on a couple small contractual issues, so it isn’t yet “official” – but we thought it was only fair to tell you now as so many people are holding their tickets for next year already.

At this point, we do NOT have hotel rooms pricing and availability, nor are we putting tickets on sale yet. We will make a more official announcement about the dates in the future, but we wanted you to know as soon as we could.

On Merchandise…

We are looking to produce and ship merchandise as well as VIG swag bags in the next few weeks and will keep people apprised of the situation as best we can.

The GOAT Store (located at https://www.goatstore.com) – the retro video game store that we also run – continues to ship items on a regular basis.

Again, if you have the means to support us either through merchandise purchase or retro game purchase through the GOAT Store, we would really appreciate it.

While we have been and continue to be certain we are able to refund money to anyone who asked, I cannot pretend that this situation isn’t very trying for us as a company as the vast majority of our revenue is tied to the Midwest Gaming Classic.

Your support has allowed us to be able to expedite refunds for everyone who needed one immediately, and we are extremely grateful for that.

What’s Next…

I’m hoping to have a bit more time again to post some fun stuff on social media again. Beyond that, we’ll be putting the merchandise into production officially soon, and I’ll be working to nail down contracts for next year as quickly as I can, while also recovering all of the money due for refunds.

As always, thank you so much for your support!

04.21.2020

A number of updates about refunds, how to help the MGC, and next steps we are doing. This was also posted to our social media, and sent to ticket holders via email:

I hope everyone is doing as best as possible in these trying times. I wanted to provide you with an update about the refund process for the 2020 Midwest Gaming Classic, and ways that you can help the event if you have the means to. I apologize in advance for the length of this update, but we wanted to give you all the details we could.

On Refunds…

When we sent the initial communication about refunds on March 15th, we stated that we believed that refunds would be issued in 6-12 weeks, meaning by the end of April to the middle of June. This was due to the fact that it takes time for us to work with the groups we had contracted to recover our funds and officially shut down the show for 2020.

Unfortunately, while it seems like this should be an easy process, it is not. Adding to the complexity, I am no longer in contact with any of the sales people who had been working with us just five weeks ago. Because of this, working through contract details and recovering funding has taken even longer as we have to work with people that do not know anything about our situation.

In the meantime, we have applied for loans, but have not yet secured them. The banking system is similarly overwhelmed, and it is taking a long time to get replies to any inquires.

I want to be very clear that we have no doubt we will be able to pay everyone who requests a refund, but we are now less clear on that timeline as so much of it is out of our hands. As soon as we have a further update, we will share that.

If you are in the situation where you need the money sooner than later, we are using all money raised by merchandise sales as a pool to grant people who need refunds sooner than later those refunds. If your situation changes, please do contact me back (just use the contact form at the bottom of the page!) and we can expedite your refund. Please do this only if you really need it so we can ensure we have money for those who do.

Finally, if you have not done your ticket claim yet, please do so unless you intend to hold your ticket for the future. Instructions can be found at the MGC web site under the “Show has been canceled” link at the top of every page.

How To Help…

If you have the means right now to support us, it would be really huge. We updated the MGC Shop a couple weeks ago with a ton of new offerings, like the shirts above, special brand new designs from Dirty Donny, Brian Allen, and Tad Stones, some random stuff we found in our warehouse, and so on! We’ve also dropped prices on a number of things from the past.

Please be aware that if you purchase items from our shop, we expect a 1-2 month delay in shipping as our production facility cannot currently make or deliver any shirts to us. The good news is we’re able to take orders for colors we otherwise wouldn’t have tried to see if there is interest.

Many of these shirts will only be available during this period, and once we produce them certain designs will no longer be available, so if you can spare money for some MGC swag, definitely check it out by clicking here.

Another place you can go to that helps is if you’re looking for some retro games to play at home, Gary and I have run an online retro video game store for 20+ years called the GOAT Store – for Games Of All Types. In fact, the MGC exists because of it! We’re using any purchases made from the GOAT Store right now to also put into our pool for early refunds, so if you’re looking for a few games to pass the time, we’d love it if you’d check it out. Please note that the inventory for the GOAT Store is currently located at Gary’s house, so we are able to continue shipping, although it may take a few extra days to find everything and get it out. GOAT Store is located at https://www.goatstore.com

What’s Next…

I’m still working daily on wrapping things up from the 2020 show, but I also think that the MGC is there to build a community of gamers. In the upcoming days, I intend to use our social media platforms – specifically Facebook – to share some fun things about past shows, host some informal tournaments for everyone, and do our best to give you something positive to interact with if you venture onto social media.

I hope that you join me in celebrating the good times there.

03.19.2020

Hotel update – If you had booked a room in either the Hilton Milwaukee City Center, the Hyatt Regency Milwaukee, or the SpringHill Suites Milwaukee using our codes and / or discounts, all rooms have been or are in the process of being canceled without penalty. If you still wish to stay at any, please reach out to them individually.

03.15.2020

We have created an optional ticket claim process for ticket holders to inform us what they would like to do with the item(s) you have purchased. This claim process will remain open until 12/31/2020. Additional details are actively being emailed to ticket holders as this update is made.

If you purchased any items for the 2020 Midwest Gaming Classic, to create your claim, follow the link in your ticket confirmation email to our web site. If you do not know where your ticket confirmation email is, please regenerate it here: https://www.midwestgamingclassic.com/mgc-order/

Once you have followed your ticket link, please click on the “Ticket Claim” button to create your claim.

If you are in need of an expedited payment due to financial hardship, please reply to this email and we will do our best to honor your request as fast as possible. Please do not do this if you can afford to wait as we want to prioritize those in need first.

Thank you for your continued support.

03.13.2020

Earlier this evening, the City of Milwaukee has set their response to COVID-19 to tier 3 which includes the cancellation of large gatherings over 250 attendees. As a result of this action, we are no long able to hold the Midwest Gaming Classic as scheduled on April 3-5 and the show is canceled.

The Midwest Gaming Classic exists because of people like you and we thank you for supporting us and our vision. We hope to continue building a community for gamers to share and celebrate the love of gaming with you. While we are devastated by the loss of this show for this year, the health and safety of everyone involved has remained our largest concern.

We will communicate further information, including how to process refunds, as it becomes available. If you have purchased any items in advance, please watch your emails for direct updates.

While we are disappointed that the show will not exist in 2020, we are excited to be able to return in 2021.

03.10.2020

We wanted to give you a brief update about the Midwest Gaming Classic due to the recent uncertainty caused by the coronavirus (COVID-19) outbreak. We have been working with local health and government officials, and together we believe the Midwest Gaming Classic will proceed as planned, with additional precautions based on the current best practices at the time of the show. If there are any changes, we will communicate with you as soon as possible.

We understand people may be concerned about buying tickets for the event due to this uncertainty. To ensure that you feel confident in your purchase all tickets sold for the 2020 Midwest Gaming Classic that are unused will be honored at any future Midwest Gaming Classic event – no expiration. Additionally, all Midwest Gaming Classic tickets are fully transferable. In the case of a cancellation, refunds would be offered.

We thank you for your continued support.

Any additional updates will be added to this page.